Director, Brokerage Operations
Description
At this time, CJ Logistics America is unable to offer visa sponsorship or support for work authorization.
Candidates must complete an application at:
https://jobs.jobvite.com/cjlogisticsamerica/jobs
Now Hiring: Director, Brokerage Operations
CJ Logistics is seeking a Director, Brokerage Operations to lead, scale, and optimize our freight brokerage operations team. This role is a critical pillar within our organization, focusing on operational excellence, carrier procurement strategy, and full P&L accountability. You will ensure seamless execution and high-service delivery in an environment that integrates Managed Transportation and Asset Fleet solutions.
Why You’ll Love This Role:
- Culture: You’ll work with a team that values collaboration, innovation, and continuous improvement.
- Impact: Every day presents new opportunities to grow, lead, and make an impact by building a culture that makes us an employer of choice.
- Salary: Your base pay is one part of your total compensation package. We anticipate this role to pay a minimum base salary of $123,800 per year, but actual base pay will depend on the successful candidate’s skills, qualifications, and experience.
- Schedule: Ability to work a flexible schedule to support deadlines or cross-functional collaboration; typically your schedule will be 8:00 AM to 5:00 PM.
What You'll Do:
You will provide executive leadership for our brokerage operations, managing performance through objective financial and operational measures.
- Leadership & Mentorship: Lead and develop a results-oriented operations team, setting clear goals and evaluating progress through defined KPIs.
- P&L Accountability: Own all key metrics associated with the brokerage P&L, including direct profit, gross profit, and operating income %.
- Strategy & Growth: Develop and execute strategic plans to expand carrier brokerage offerings and improve operational quality.
- Continuous Improvement: Drive strategies that result in incremental gains in efficiency and cost savings.
- Partnership Management: Build strategic partnerships with internal departments (Managed Transportation, Asset Fleet) and manage high-level client and carrier relationships.
- Risk Mitigation: Investigate and analyze transportation-related claims, including damages and delays, to mitigate risk.
- Capacity Procurement: Support the carrier sales team in identifying capacity trends and market shifts to ensure reliable service for shippers.
What You Bring to the Table:
- 10+ years in the Supply Chain Logistics and Transportation industry.
- Bachelor’s degree or equivalent professional experience.
- Proven ability to develop and lead teams, specifically managing Managers in Carrier Sales, Brokerage Operations, and Account Management.
- Demonstrated ability to form positive partnerships with all levels within and outside the organization.
- Advanced-level written and verbal communication skills with an executive-level mindset.
- Strong organizational follow-through and the ability to break through internal and external obstacles to grow the network.
What's In It for You:
- Executive Visibility: This is a Salary, Exempt role reporting directly to the SVP of Transportation.
- Hybrid Flexibility: Work from our Des Plaines office with a hybrid schedule (4 days per week on-site).
- Comprehensive Benefits: Join an Equal Opportunity Employer that relies on diverse skills and perspectives to drive innovation.
- Professional Environment: Operates in a modern, climate-controlled professional office environment.
Ready to lead and optimize our brokerage operations? Apply today!
CJ Logistics About Statement:
At CJ Logistics America, we know that we do our best work when we have an inclusive and diverse team, where we can draw on our different life experiences to help us deliver innovative solutions for our customers. We are an equal opportunity employer that values diversity, equity, and an inclusive workplace. Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized people tend to only when they check every box. So if you think you might be a good fit for the role, but don't necessarily meet every single requirement on the job posting, we still encourage you to apply.
CJ Logistics delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea and land. As a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change. With a focus on social responsibility and sustainability through growth with customers and communities, we prioritize the wellbeing of the end consumer, our customers and our employees. CJ Logistics is responsible for the North America region, specializing in solutions for regulated industries such as food and beverage, consumer-packaged goods, healthcare and medical supplies, and tire and automotive.
CJ Logistics is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, CJ Logistics participates in the E-Verify program in certain locations. At this time, CJ Logistics America is unable to offer visa sponsorship or support for work authorization.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Candidates must complete an application at:
At this time, CJ Logistics America is unable to offer visa sponsorship or support for work authorization.